All transactions with Market Ngage are bound by a set of guidelines. They are clearly based on existing market standards and some of them are unique to our business policies that ensure transparency.
Market Ngage offers a detailed description of its services and offerings. It is therefore assumed that you have reviewed his/her product of choice, and are satisfied with insights and data offered before effecting actual purchase. With knowledge of the above, no return/refund policy should be solicited by the buyer.
- All sales of products and services are final.
- Our products include sensitive business information that is brought to paper after thorough research and analysis. Due to the easy transferable nature of our product, we maintain a no refund policy.
- Market Ngage does not permit refund request nor entertain any request for returning the product purchased. We will, of course, nonetheless review your return/refund request only under select circumstances.
- Market Ngage holds the right to provide refund, discounts, or other consideration in exceptional circumstances at its sole discretion.
- In rare instances, upon studying the situation, Market Ngage may issue a refund. In such instances, we only offer the refund in the form of Market Ngage credits equivalent to sum promised. It is important that credits provided have to be used against orders within 12 months from the transaction.
- Price of our products is subjected to change at any time. However, Market Ngage does not promise price protection or refunds in the event of promotional offering or price reduction.
- While we strive to deliver distinct reports with accurate information and follow six sigma process for our reports, there are still a few chances of missing out on information requested.
- In such a case, we surely verify our customers’ request and provide the missing information for free or at the earliest possible deadline.
It is our customers' responsibility to familiarize themselves with this return/refund policy. By placing an order for any of our market research reports, you indicate that you agree and fully accept the terms of this policy.