Market Ngage - The Next Generation Knowledge Base Solution

Privacy Policy

Introduction

Market Ngage (we, us, our as applicable) takes your personal data seriously. As we understand that your privacy is important to you, we are committed to respecting it and protecting your personal information.

This privacy policy statement explains how Market Ngage collects, processes, and stores your personal information when you buy our products or use our services. It also describes the rights you have with respect to your personal data – any information that identifies you as an individual person – in connection with Market Ngage's business activities.

Information Collection

Market Ngage collects personal information from you if you (or any organization for whom you work for) request information, purchase our products, use our services, create a user profile, register for Market Ngage’s newsletters and alerts, sign up for a service, request customer support, or correspond with us. Additionally, we collect and process your information in the course of our business activities or in the context of providing professional or consulting services to you or your employer.

The personal data that you provide may include, but is not limited to, identity information, billing address, delivery address, e-mail address, telephone number, financial information, and details about payments to and from you and for products and services you have purchased from us. Personal data may also refer to one of more factors specific to physical, economic, cultural, and social identity of an individual.

Market Ngage procures anonymous information from the users’ IP address, including your login data, location, browser type and version, operating system, and cookie IDs on the device you use to access our website and web-based products. However, we do not acquire any personal information during the process.

Besides this, Market Ngage uses cookies to gather information of a user who visits the website, enable various areas of functionality, and improve the operation of our site (e.g. to display the correct currency and tax information).

Information Collected Through Third Parties

Market Ngage may hold information about a user that has not come directly from him or her. We work with trusted third-party organizations who occasionally share the information that you shared with them. We also procure a set of information that come from your employer and other organizations such as educational institutes, to which you belong, if they use or purchase our products or services.

We collect information from other third parties such as our partners and associates and publicly available websites that not only help us maintain data accuracy but also enhance the quality of our products and services. While this information is aimed at improving our user experience, we are conscious about your privacy. Hence, we do not collect information about your religion, ethnicity, political orientation, or philosophical beliefs.

How We Use Your Information

Under no circumstances does Market Ngage permit sharing a user’s personal information. We disclose your information only when we believe that the law otherwise permits or requires it. Our information collection procedure is aimed solely at providing a seamless experience to users. And, we process your personal information for the purposes listed below:

  • Fulfillment of report purchases and subscription services
  • Offering a seamless and secure browsing experience and services to our clients while reducing the instances of fraud and fraudulent orders
  • Delivering and suggesting tailored content and customized market research reports to personalize your experience with our website and services
  • Managing your privacy while ensuring you receive the most relevant content and notifications
  • Delivering marketing and event communications to you across various platforms to promote our business, brands, and products
  • Managing access to various sections of our website
  • Managing your queries, complaints, or claims to send service message and to provide you with valuable information about your business
  • Improving the levels of customer satisfaction and developing innovative products and services
  • Preventing the risk of fraud and other criminal activities and ensuring that our website is not used to post malicious and offensive content
  • Keeping a record relating to the rights you exercise in connection with our processing and storing of your personal data

While Market Ngage utilizes details from the IP to understand traffic and help us build better policies that suit our business interest, we never take part in examining the same to obtain your personal information. Further, we may share the traffic data with our advertisers and other agencies to help improve our marketing campaigns.

With Whom Do We Share Your Personal Information?

Personal data collected in the course of Market Ngage’s business activities may be transferred from time to time to our affiliates, subsidiaries, third party service providers, and other organizations located throughout the world for the purposes of providing services to us or to our customers on our behalf.

Market Ngage will not intentionally disclose or transfer your personal information to any third party. When we share the data with third party service providers or our sponsors, we seek your consent and do so in accordance with out documented data privacy and security requirements.

Securing Your Personal Information

Market Ngage leverages appropriate technologies, processes, and procedures to protect your personal information. We also place appropriate restrictions on access to your personal information by a third party. However, there is no assurance offered from our end to protect any instances of data loss, misuse from third parties or other forms of data breach.

We, of course, conduct security awareness and ensure employees to operate in accordance with strict procedures to protect any personal information. While following the law of the land to protect user information is one, Market Ngage has, in its own capacity, made every effort to protect and secure the information. Despite these precautions however, Market Ngage cannot guarantee that unauthorized person will not gain access to your personal information.

Updates and Changes

Market Ngage reserves the right to make changes to this privacy policy, and occasionally updates it to reflect changes in its operations, products, and services. In case of any changes, we will alert you by prominently posting notice of the changes on the website. If changes in the existing privacy policy increase our rights to use personal data that we obtained previously, we will seek your consent through your registered email address.

If you have registered for Market Ngage’s alerts or newsletter, you are within your rights to unsubscribe from receiving any notification. To unsubscribe from the mailing lists, you can send us an email unsubscribe.

Contact Us

For any queries related to the privacy policy and handling of your personal data, please write to us : sales@marketngage.com